Private Label Cosmetics & Beauty FAQs

In the beauty and cosmetics industry, "private label" refers to products that are manufactured by a third-party company but are sold under the brand name of the retailer or another company. The retailer or brand owner typically has control over the product formulation, packaging design, and marketing strategy, while the third-party company handles the production process. This allows the brand owner to offer products that align with their brand identity without having to invest in their own manufacturing facilities.

At Opal, our team has over 30 years of experience in formulating and producing cosmetics and fragrances. We have a robust R&D department with a library of over 20,000 formulations and numerous patents, ensuring we can meet the needs of both the US and EU markets. Our operations are supported by two wholly-owned plants and collaborations with ten partner factories. Our commitment to quality and compliance has earned us the trust of many Fortune 500 companies and renowned brands.

Absolutely. We have a strict quality control and safety management system in place to ensure compliance with global regulatory standards and have received important certifications such as BRC, GMPC, SMETA (5 Pillars) and several ISO certifications. In addition, we are C-TPAT, FDA approved and Halal certified. Our commitment to innovation, safety and efficacy is further validated by accolades such as the “WBA Supplier of the Year Award”, the “High-Tech Enterprise” designation and the “IFSCC Silver Medal”.

BRC, ISO14001, ISO 22716, ISO 14064, ISO 9001, Sedex, RSPO, GMPC, HALAL

Yes, we provide comprehensive consultations and end-to-end services, including research and development, formulation, packaging, and regulatory support, tailored to your brand's unique needs.

From the start of a project to the completion of your products, our typical lead time ranges from 1.5 to 4 months. This timeframe can vary depending on whether we are in a peak production season or not.

We don’t have a minimum budget but rather a minimum order quantity (MOQ): Typically 10,000 units per item but we can be flexible for promising clients.

We work with a wide range of clients, from Fortune 500 companies to startups, and have built strong, long-term relationships with each of them.

We will sign a Non-Disclosure Agreement (NDA) with you to legally ensure the confidentiality of your proprietary information, preventing any unauthorized disclosure throughout our collaboration and beyond.

Absolutely, with over 30 years of experience in large-scale cosmetic manufacturing and two wholly-owned factories, we are well-equipped to manage your growing order volumes without any limitations on our capacity.

To book a visit, please write to jiagao@opalhk.com

Our product development process is flexible. We can either provide you with a base formula from our extensive library of over 20,000 formulations or develop a completely new one tailored to your specific needs with the help of our expert R&D team.

We are open to manufacturing your products based on your provided formulas in addition to our in-house development capabilities.

The timeline for developing and finalizing a new formula can vary depending on the complexity of the product. Typically, it takes around 4 to 8 weeks to complete this process.

Our service commitment includes as many rounds of formula revisions as needed to ensure customer satisfaction. There is no set limit on revisions in the initial product development package.

Yes, we provide both in-house and third-party product stability and efficacy testing to suit your requirements. These tests generally take about 2 to 3 months to ensure your products adhere to the necessary standards for reliability and performance.

Yes, we offer in-house clinical trials and focus group testing. Our state-of-the-art testing facilities and experienced team are fully equipped to provide these services for your new product concept.

We have a strong in-house team at our Opal R&D Centre, which includes 25 nationally accredited engineers and over 60 researchers, as well as an independent skincare innovation team. Additionally, we collaborate with labs in Shanghai, Korea, and Germany, leveraging their expertise for specialized formulations when needed.

We manage ingredient sourcing through a well-established and stable supply chain, ensuring a broad selection of options to meet various needs, including the provision of organic and fair trade ingredients.

Yes, we can produce vegan products tailored to our clients' specific requirements.

Of course, we offer customisation options where you can request specific fragrances, colours or performance attributes to be included in the product development process according to your needs.

Yes, we can reformulate existing products to enhance performance or achieve cost-efficiency based on our customers' needs.

We provide comprehensive customization options, allowing you to tailor almost every aspect of the product, including specific fragrances, colors, textures, performance attributes, and packaging, to meet your unique specifications.

Yes, we can match the fragrance profile or color you provide. For fragrances, to achieve a 100% match with your specific requirements, it would be beneficial if you could supply the fragrance's trade name information. This detail will enable us to accurately replicate the desired scent.

Yes, we offer a variety of custom finishes and unique textures for makeup products to meet your specific product requirements.

No. Our pricing structure includes the customization process, allowing you to tailor your products to your exact specifications without incurring any additional charges.

Yes, we have extensive experience with creating seasonal or limited-edition product lines, including holiday gift sets. Our professional design team is on hand to assist you in developing unique and timely products that meet your specific marketing and branding needs.

We ensure compliance with global cosmetic regulations through a rigorous quality control and safety management system. We hold key certifications such as BRC, GMPC, SMETA (5 Pillars), and multiple ISO certifications. Additionally, we are C-TPAT, FDA approved, and Halal certified. Our commitment to innovation, safety, and efficacy is recognized by awards like the "WBA Supplier of the Year Award," the "High-Tech Enterprise" designation, and the "IFSCC Silver Medal," providing you with confidence that your custom products will meet the necessary global standards.

Yes, we offer free samples to all potential customers, allowing you to test the products and ensure they meet your requirements before making a significant commitment to a large order.

Yes, you can incorporate your own proprietary technology or ingredients into the formulation, provided they are legal and comply with relevant regulations.

We are highly flexible due to our robust supply chain and strong R&D team, capable of meeting all kinds of special requirements to fulfill your specific product needs.

For both custom and standard production requests, our typical lead time from project start to product completion is between 1.5 to 4 months. This timeframe may vary depending on the production season's peak periods.

We offer a comprehensive range of eco - friendly packaging options. To provide you with detailed information and to view our complete catalog, please contact us, and we will be happy to assist you with all your packaging needs.

While we recommend using our packaging to minimize waste and ensure compatibility, we are also open to using packaging from third-party suppliers that you may prefer. We aim to be flexible to meet your specific needs and requirements.

Yes, we offer in-house design services. Our talented design team leverages artistic vision and advanced technology to create labels, boxes, and overall branding that will make your products stand out in the market.

Yes, we can accommodate special printing techniques to enhance the finish and appeal of your packaging and branding.

Yes, as part of our end-to-end solution, our legal department assists with ensuring that your product labels comply with all regulatory requirements, including ingredient listings and necessary disclaimers.

We offer a comprehensive range of material options. To provide you with detailed information and to view our complete catalog, please contact us, and we will be happy to assist you with all your needs.

Yes, we have the capability to create a cohesive brand design that unifies multiple product lines, ensuring consistency and brand recognition across different categories such as skincare and makeup.

Our Quality Control Department will conduct a series of rigorous in-house tests, including product internal compatibility tests and simulated packaging transport tests. These tests help us identify any potential problems and make the necessary adjustments to ensure that the packaging protects and maintains the integrity of the product.

Yes, we can provide mock-ups or prototypes of the packaging for your review and approval before proceeding with mass production. This allows you to visualize and assess the final product packaging and make any necessary changes prior to full-scale manufacturing.

Yes, we provide packaging samples for testing and feedback before proceeding with a full production run. This enables you to evaluate the packaging quality and functionality, ensuring it meets your expectations and requirements.

Yes, we are dedicated to environmental sustainability and offer a range of eco-friendly and sustainable packaging solutions to our customers.

While it is generally not advisable due to the costs and logistics involved, limited changes can be made to the packaging or branding after production has begun. However, these changes may require additional time and resources, so it's best to finalize all details before commencing production to avoid any disruptions or extra costs.

Our standard MOQ is 10,000 units per item, but we can be flexible for promising clients.

Yes, we offer attractive discounts for higher order quantities. This means that as you increase your order quantity, the unit cost will be lower, allowing you to take advantage of economies of scale and reduce your overall expenditure.

Our typical production lead time is from 1.5 to 4 months, which can vary depending on the production season's peak periods. Adding the shipping time from China to the EU or USA, which is typically 1 to 1.5 months, the total lead time from placing an order to receiving the finished product is approximately 2.5 to 5.5 months.

We accept the following payment terms: a 50% deposit in advance, which is required to initiate the production process, and the remaining 50% balance must be settled before the shipment of goods. This ensures a secure transaction and helps both parties maintain clear financial arrangements.

Yes, for reorder processes, we can typically expedite the timeline since we are already familiar with your product requirements.

Yes, we do offer a Rush Order Service. If you require a quicker turnaround, we will prioritize your order based on your specific needs and our current production capacity.